General FAQ's

How do I change my contact information?

Please send an email to with both your old and updated account information, or call us at (901) 843-9300.

Who do I contact for technical support?

Technical support is provided by WorldSpice to customers who are having trouble keeping an Internet connection or who need assistance with initial setup. Support is provided at no charge as follows:

Support hours: 24 hours a day, 7 days a week!
Phone: (901) 843-9300

Who do I contact when I have questions about my bill?

Billing Support: (901) 843-9300

How is billing of accounts conducted?

Billing Cycles

WorldSpice Technologies has one billing cycle that is generated on the 1st of each month. Invoices are mailed 15 days prior to the invoice date, and payment is due in advance for services rendered.

Business Accounts

All business accounts are set up as Net 15 unless special arrangements are made with the accounting department.


To cancel service, we require written and verbal notification a minimum of 30 days prior to your billing cycle date. Other terms and conditions of cancellation will apply. Please contact us directly for any questions concerning cancellation.

Late Payments

Late payments may result in termination of service.

Company Information


WorldSpice Technologies
5050 Poplar Ave.
Suite 525
Memphis, TN 38157

DNS Servers

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