Email FAQs

How long will my mail be stored on the server?

Users can store up to 15GB of mail.

Can I access my WorldSpice email from the web when I'm at a friend's house or out of town?

Yes. We offer Webmail, a web-based email interface to your private email account at WorldSpice. All you need is access to the World Wide Web. We do not have a toll free number to access your email. Once you're online, you can then read, write and respond to emails.

For web hosting accounts on our Linux servers:

Just fire up a browser and type in the address field:

I cannot get my email, but I can browse the Internet. What's wrong?

Your email server is probably not operational or very busy. If WorldSpice supplies your email, contact us. If not, contact your email provider.

If you use a third party email program such as Outlook or Thunderbird, you should make sure your settings are correct. You can find basic setting information and step-by-step email setup slide tutorials HERE.

Can I change my email password myself?

Yes you can, providing you have your own domain name. See instructions below. If you don't have your own domain name, please call us at (901) 843-9300 and we will take care of this for you. After providing proof of your identity to the technical representative of WorldSpice, you can provide a new password and it will be entered in the system immediately.

Administrative tool for clients who own a domain name:

To log into the email domain administration, go to this web site:

and login with the Admin account,, and the password you received when your account was setup.

Once you have logged in to the email assistant, you will now be able to add new email addresses.

To add a new email address, click on the button that says "Add New Address". You should now see a web page asking for the new address. Where it says email address, just type the beginning portion you would like to add. For example, if you want to add, just type info. It already assumes the @ the domain name given. Try to avoid using periods in the email address since most email servers don't respond well with an email address containing symbols, such as /, $, #, *, &, etc.

Leave Email address blank and mailbox checked (unless you want to forward the new email to another email address).

In the password section, just type in the password you want to use and it is advised that you use 8 or more characters with a combination of upper and lowercase letters, numbers and symbols.

To modify an already existing email address, click on modify and type in the new password you would like to use and click submit. If you want to delete an email address, click on the box titled "delete this address".