Technical Support

These instructions will help you setup your WorldSpice email account in Microsoft Outlook 2002, which is a part of Microsoft Office XP. WorldSpice customers' email addresses end in one of the following four domains:

• wnm.net
• wspice.com
• netten.net
• mem.net

In the main Outlook 2002 window, go to the Tools menu and select E-mail Accounts. The E-mail Accounts window will open.

It may be helpful to delete old and incorrectly configured email accounts before adding new ones. To do so, first select View or change existing e-mail accounts.

1. Select the account you want to delete by clicking on it.
2. Click the Remove button.
3. Confirm that you want to delete the account by clicking the Yes button.

Repeat these steps for other accounts you want to delete.

In the main Outlook 2002 window, go to the Tools menu and select E-mail Accounts. The E-mail Accounts window will open.

Select Add a new e-mail account.

For Server Type Select POP3.

For Your name: Enter your real name. When you email other people, this is the name they will see in the "From" line of your messages.

For E-mail address: Enter your full email address.

For Incoming mail server (POP3):

• If your email address ends in wnm.net, use mail.wnm.net.
• If your email address ends in wspice.com, use mail.wspice.com.
• If your email address ends in netten.net, use mail.netten.net.
• If your email address ends in mem.net, use mail.mem.net.

For Outgoing mail Server (SMTP):

• If you have Internet access through WorldSpice, use mail.wnm.net.
• If you have Internet access through another Internet service provider, please use the SMTP server they provide.

For User Name: If your email address ends in mem.net, your username is your full email address, i.e. username@mem.net. Otherwise, your username is the first part of your email address (before the @ sign).

Enter your password in the Password box. Check the Remember password checkbox. Make sure that Log on using Secure Password Authentication is not checked. Click Next.

Click the Finish button.

You should now be able to check your mail by clicking the Send/Recv button on the toolbar.